Why we adopted a Google Design Sprint at our recent User Day.
Author archives: Pinja Fernstrom
Preparing Your Ecommerce Operations for Black Friday
How do you plan for peak – when the peak period is getting longer, and competition ever fiercer?
5 eCommerce Trends 2022: Online Order Fulfilment
We’ve rounded-up our predictions for the top 6 Ecommerce trends to watch out for in 2020. Each trend should be analysed and its impact considered if it’s going to make a demonstrable difference to your overall Ecommerce growth.
Video – The Co-op Uses Headless Commerce to Expand Same-Day Delivery to 800+ Stores
Watch our video case study to discover how our headless eCommerce platform is helping The Co-op roll-out a 2-hour, home delivery service across 800+ stores.
10 Indicators That You’re About to Outgrow Your OMS
It’s difficult choosing the “right” time to change system. Take a look at our 10 indicators to find out whether you’re about to outgrow your system.
10 Steps to Successful Online Grocery: Chapter 8 – Name your web content manager
Welcome to Chapter 8 of our 10-step guide: What to consider when starting your on-demand grocery service. In this chapter we discuss the importance of a dedicated content manager in overseeing your store’s content strategy throughout the year.
10 Steps to Successful eCommerce: Ch 7 – Guarantee Your Service
Welcome to Chapter 7 of our 10-step guide: What to consider when starting your on-demand grocery service. In this chapter we will introduce the most common customer concerns in online grocery, and how guaranteeing your service can help you tackle them.
10 Mistakes to Avoid When Implementing an Enterprise Solution
Implementing a new system is one of the most complex and expensive tasks a company can undertake. Discover 10 mistakes you should avoid.
10 Steps to Successful Online Grocery: Ch 6. Empower Grocery Customer Service
Welcome to Chapter 6 of our 10-step guide for successful online grocery. In this chapter we discuss the elements that add up to great customer service and how to empower your team to provide excellent customer experiences
10 Steps to Successful eCommerce: Define your grocery substitution policy
Welcome to Chapter 5 of our 10-step guide for successful online grocery service. In this chapter we will talk about substitution policies and the important role they play in providing successful on-demand customer experiences.