Customers are becoming increasingly used to a seamless purchasing experience. For the grocery sector, getting this right can be challenging, but as Naveo Commerce CRO, Tomas Granö shares, having a coherent, customer first personalization strategy in place is key.
Author archives: Tomas Grano
Omnichannel Strategy in Online Grocery & e-Grocery
The grocery eCommerce landscape has redefined the way major brands consider their omnichannel approach. We explain its meaning and discuss some crucial research that has come out of this shift, allowing grocers to make vital decisions to boost their revenue
Retail Trends to Watch in 2022 | Part 1: Grocery Business
No question but that the pandemic has effected a radical shift in consumer habits and expectations. In this two part blog, Naveo Commerce’s Tomas Granö shares insights on this period of massive disruption and digital transformation