THE LAST MILE
The Deal Breaker. The Reputation Maker. The Last Mile.
Your last mile performance will make or break the profitability of your retail operation. It also makes or breaks your reputation.
A fiercely complex retail challenge, your last mile is expensive, typically accounting for 30% of your supply chain cost. Get it right and delight your customers. Get it wrong and wipe out your profits, with the average cost of failed deliveries coming out at a staggering $19.23 per order! Don’t let the last mile damage your reputation. Here’s how we can help:
Proven Last Mile Command and Control
Working with some of the largest retail grocers in Europe, we’ve stress tested a last mile solution to optimize workflow, minimize errors and delight both you and your customers.
A proven Last Mile solution:
- Automatic and manual route optimization based on delivery slots and areas
- Support for both home and locker delivery
- Modular design facilitates easy integration to 3rd party last mile providers
- Real time order status updates to map the progress of every delivery
Precision Beats Power. Timing Beats Speed
Capgemini report 73% of consumers prefer convenience to speed. Our connected Warehouse Management, In-store Picking and Last Mile delivery transforms your retail bricks and mortar estate and revolutionises your delivery windows. The speed, accuracy and especially the convenience that you and your shoppers now demand is possible through:
- Last-minute customer order modifications
- Collect payments at pick-up or delivery
- Easily manage returns in-store, or by delivery drivers.
- Every order in real-time, every order updateable.
best practice
5 Order Fulfilment KPI's You Can't Ignore
In this report, we outline 5 fulfilment KPI’s you can’t afford to ignore along with step-by-step formulas to calculate each metric.
What People Say About Us
Client Testimonials
"Naveo Commerce been a godsend! I've seen many operating systems in the last 35 years and this beats them all hands down.
Naveo has helped me to improve my KPI's ...its all I need to help me deliver outstanding results for the RSPB."
Wayne MartinOperations Manager, RSPB 
"Naveo Commerce has enabled us to provide a personalized storefront to our customers –something that is unique even on a global scale. ”
Ilkka AlarotuDirector, S-Group 
"We’ve grown year-on-year, on average 25% plus and without Naveo being able to grow with it we would just not have been able to cope with the sheer IT volume of work that that would have been incorporated...we have a totally scalable software platform that can take us virtually to any size that we can achieve."
Mike WheelerExecutive Chairman, Truckman 
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Other Solutions
HEADLESS COMMERCE
How do you give your customers the purchasing experience they want? The answer is Headless Commerce.
order management
A promise is no promise if it can’t be kept. Pick, pack and dispatch with confidence.
warehouse management
Is it possible to ‘out-Amazon Amazon’? We think you can. Or at least get very close.
in-store picking
Transform your operations into a 21st Century distribution model.
