order management
A Promise is No Promise if it can't be kept
Confidently manage stock, process orders then pick, pack and dispatch the lot across all your channels.
Own your Order Experience
All sorts of brands in all sorts of sectors love Naveo for its scalability, ease of use and ability to handle rapid growth. Your reputation relies on your ability to deliver on your promises and offer excellent customer service. With Naveo, we can help you gain a real-time view of your multi-channel orders, process thousands of orders and still offer next-day, same-day, near-window delivery, click and collect and simple returns. We can help keep you ahead of your competition in two ways:
Distributed Order Management (DOM)
The Naveo Microscope
An order optimization process that evaluates stock across both your retail estate and your partners to compile orders and match your delivery windows.
It’s a proven solution for retail grocery, so Naveo DOM is ideal for any retailer looking to repurpose their retail estate and supercharge their competitive advantage with faster, more agile eCommerce and near-window delivery.
Boost Your Profit with DOM
Co-op UK save 40% of delivery costs when using store fulfillment as opposed to a centralized warehouse model.
Perfect if you’ve already squeezed every last drop of efficiency from your existing distribution centres and are looking for new, innovative order management options to save money and improve performance.
Integrate DOM with a wide variety of fulfillment options, supported by features such as:
- Capability to handle home delivery, click & collect, locker delivery and drop-shipping.
- Management of time slots, delivery areas, collection points and associated pricing
- Order splitting, enabling baskets including both perishables and home goods
- Order transfers between fulfillment locations to handle stock-outs and even out peaks
Traditional Order Management (TOM)
The Naveo Telescope
Order management that looks down the other end of the lens allowing online retailers to complement the speed and agility of DOM by seamlessly integrating larger, higher value warehouse items into orders.
For products that wouldn’t typically be sold alongside FMCG or grocery, TOM is also an ideal option for manufacturers and distributors looking to open up new sales opportunities with a Direct to Consumer presence.
Everything behind the buy button. All in one place.
The whole eCommerce space is fast-moving, customer expectations are ever changing. We get that you’re under immense pressure to deliver the right products at the right time. So whatever your size; your warehouse operations need maximum efficiency, a responsive fulfilment process, and a holistic view of your stock and orders.
Key Benefits
- Process thousands of orders daily and still offer next-day / same-day delivery, click-and-collect and simple returns.
- Real-time view of multichannel orders: From sales reps, call centre, retail stores to your online marketplaces. It’s all covered in one system.
- Integrate POS, Ecommerce, online marketplaces, shipping and third-party logistics.
- Fewer mistakes on your pick/pack/dispatch process.
RETAIL REPORT
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What People Say About Us
Client Testimonials
Manage every order intelligently
Our intelligent fulfilment decision-making engine looks at every single order to determine the right blend of DOM or TOM needed. Workflows are automated based on the rules you control. So once it’s up and running you can spend more time and money on things higher up on your list.
Book a Demo
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