Can Wholesalers Turn Returns into an Opportunity?
25 August 2020
Returns are often seen as an inconvenience, an additional cost, something to be avoided – sure. How can we reframe returns into an opportunity?
Best Practice Tips, Trends & News
Articles
Why we adopted a Google Design Sprint at our User Day
25 August 2020
Why we adopted a Google Design Sprint at our recent User Day.
Preparing Your Ecommerce Operations for Black Friday
25 August 2020
How do you plan for peak – when the peak period is getting longer, and competition ever fiercer?
eCommerce Trends 2020
25 August 2020
We’ve rounded-up our predictions for the top 6 Ecommerce trends to watch out for in 2020. Each trend should be analysed and its impact considered if it’s going to make a demonstrable difference to your overall Ecommerce growth.
Co-op uses Headless Commerce to Expand Same-Day Ecommerce Delivery to 800+ Stores
24 August 2020
Our headless Ecommerce platform is helping The Co-op roll-out home delivery. Making ordering groceries online as quick and convenient as ordering a takeaway. This vision demands a lot from technology. Find out how we made this possible.
10 Steps to Successful Online Grocery: Chapter 8 – Name your web content manager
21 July 2020
Welcome to Chapter 8 of our 10-step guide: What to consider when starting your on-demand grocery service. In this chapter we discuss the importance of a dedicated content manager in overseeing your store’s content strategy throughout the year.
10 Steps to Successful Online Grocery: Chapter 7 – Guarantee Your Service
21 July 2020
Welcome to Chapter 7 of our 10-step guide: What to consider when starting your on-demand grocery service. In this chapter we will introduce the most common customer concerns in online grocery, and how guaranteeing your service can help you tackle them.
10 Steps to Successful Online Grocery: Chapter 6. Empower your customer service
25 June 2020
Welcome to Chapter 6 of our 10-step guide for successful online grocery. In this chapter we discuss the elements that add up to great customer service and how to empower your team to provide excellent customer experiences
10 Steps to Successful Online Grocery: Chapter 5. Define your substitution policy
23 June 2020
Welcome to Chapter 5 of our 10-step guide for successful online grocery service. In this chapter we will talk about substitution policies and the important role they play in providing successful on-demand customer experiences.
